Effective Date: January 2026
MedSync Services LLC (“MedSync,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us, including through SMS and other electronic communications.
We may collect personal information that you voluntarily provide to us, including but not limited to:
Name
Email address
Phone number
Practice or business information
Any information you submit through contact forms, inquiries, or communications with us
We may also collect limited technical information automatically when you visit our website, such as IP address, browser type, and usage data, solely for security and performance purposes.
We use the information we collect for the following purposes:
To respond to inquiries and requests for information
To provide and coordinate our services
To communicate with you regarding onboarding, service updates, document requests, or follow-ups
To improve our website and service offerings
To comply with legal and regulatory obligations
We do not use your information for unsolicited marketing or mass promotional messaging.
If you opt in to receive SMS or text messages from MedSync Services LLC, we may use your mobile phone number to send you text messages related to service coordination, responses to your inquiries, onboarding updates, appointment or document follow-ups, and other service-related communications you have requested or agreed to receive.
Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you may receive a final confirmation message. If you need assistance, you may reply HELP or contact us using the information provided on our website.
Mobile phone numbers and SMS consent are not sold, rented, or shared with third parties for marketing or promotional purposes. We use this information solely to communicate with you regarding our services and to fulfill your requests.
We may share your information only in the following limited circumstances:
With trusted service providers who assist us in operating our business and delivering services, under confidentiality obligations
When required by law, regulation, or legal process
To protect the rights, security, or property of MedSync Services LLC or others
We do not sell or share personal information, including mobile phone numbers, with third parties for marketing purposes.
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse. While no system can be guaranteed 100 percent secure, we take data protection seriously and follow industry best practices.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
You may:
Request access to or correction of your personal information
Request deletion of your information, subject to legal or contractual requirements
Opt out of SMS communications by replying STOP
Contact us with questions regarding how your data is used
To exercise these rights, please contact us using the information below.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their privacy policies separately.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
MedSync Services LLC
Website: https://medsyncservices.com
Email: support@medsyncservices.com