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MedSync Services | Lifting the load. speeding the pay.

Credentialing & Medical Billing for Primary Care & Behavioral Health Practices

Disciplined, HIPAA-ready operations built for small and mid-sized clinics.

Helping primary care and behavioral health practices get credentialed faster, improve collections, and stay HIPAA-ready without hiring in-house staff.

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15 minutes, no obligation

MedSync Services helps Primary Care & Behavioral Health  practices reduce administrative burden through disciplined credentialing and medical billing  HIPAA-ready operations.

About Us

Healthcare Back-Office Services for Primary Care and Behavioral Health Practices

MedSync Services helps independent primary care and behavioral health practices reduce administrative burden and improve financial performance through disciplined credentialing and revenue cycle operations. We manage complex, time-consuming back-office tasks so providers can focus on patient care.

Credentialing

We manage payer credentialing and provider enrollment so your practice can bill without unnecessary delays. Our process includes provider intake and CAQH setup, payer applications and portal management, EFT and ERA enrollment, and ongoing follow-up to ensure providers are properly verified, enrolled, and compliant with payer and regulatory requirements.

Medical Billing (RCM)

Our medical billing services support the full revenue cycle, including claims submission and corrections, denial management and follow-up, payment posting and reconciliation, and monthly performance reporting. We focus on clean claims and consistent billing workflows to improve collections and cash flow.

HIPAA & Data Security

Data security and patient privacy are foundational to our operations. We follow HIPAA requirements and implement administrative, technical, and physical safeguards, including role-based access controls, secure document handling, audit logging and access review, and Business Associate Agreement availability, to protect Protected Health Information (PHI) and reduce compliance risk.

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Our Services

Comprehensive Support for Your Practice

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Provider Credentialing

We manage payer credentialing and provider enrollment so your practice can bill without unnecessary delays.

Medical Billing | Primary Care

Medical billing support for primary care, focused on clean claims, denial reduction, and stronger collections.

Medical Billing | Behavioral Health

Medical billing support for behavioral health, designed to handle coding complexity and optimize reimbursements.

Our Process

Seamless Care in Three Steps

( 01 )

Schedule a free Assessment

We review your credentialing and billing workflows, priorities, and challenges.

( 02 )

Setup

We align on scope and timelines, then implement the agreed workflows.

( 03 )

Operate

We execute, track progress, and report consistently so your team stays informed.

Industry-standard platforms. Trusted nationwide. We operate on nationally adopted systems for credentialing, medical billing, and secure productivity, aligned with HIPAA requirements.

OUR APPROACH
MedSync Services was built to deliver disciplined credentialing and medical billing operations from day one. Our focus is on clean execution, clear ownership, and consistent follow-up, using nationally adopted healthcare platforms and HIPAA-aligned workflows.

Standardized credentialing and billing workflows

Clear tracking and status visibility across payers

Consistent follow-up to reduce delays and rework

HIPAA-aligned processes and secure handling of PHI

Built on nationally adopted credentialing, billing, and productivity platforms

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Client Success Stories

Why Our Clients Choose MedSync: A Dedicated US-Based Partner

We’re more than just a back-office vendor—we’re an extension of your team, providing expert credentialing, RCM, and HIPAA-secure operations with personalized care and unparalleled reliability.

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“Switching to MedSync for our RCM was a game-changer. Our clean claim rate has never been higher, and we’re seeing revenue come in faster than ever before. It’s like they’re a part of our in-house team.”

Heller Keano

Practice Manager, Primary Care Clinic

"The credentialing process used to be a huge headache. MedSync handled everything seamlessly. They saved us countless hours and got our new providers credentialed without a single issue. Highly recommended!"

Sarah Johnson Clinic Owner, Orthopedic Group

"As a small behavioral health practice, we needed specialized billing support. MedSync's expertise in RCM for behavioral health has been invaluable. They've helped us navigate the complexities of mental health billing and significantly boosted our revenue."

Michael Lee Therapist & Practice Owner, Behavioral Health Associates

"We were worried about our HIPAA compliance, but MedSync's team gave us complete peace of mind. Their security protocols are top-notch, and we know our patient data is in safe hands. It's a foundational part of our partnership."

Emma Rodriguez Medical Director, Urgent Care Center

"The difference is in the personalized service. We get to work with a dedicated, US-based team that truly understands our practice. We've tried other faceless services, but MedSync's personal touch and quick communication set them apart."

David Smith Office Manager, Family Medicine Practice

"MedSync has been our partner for over a year now, and our revenue has grown by over 25%. They are efficient, professional, and dedicated to our financial success. We couldn't imagine running our practice without them."

Laura Chen Director of Operations, Pediatric Clinic
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Common Questions

Frequently Asked Questions About Our Services

What services do you provide?

We specialize in provider credentialing and medical billing for primary care and behavioral health practices, with HIPAA-aligned operations.

We support enrollment and billing workflows across Medicare, Medicaid, and most major commercial payers. Payer participation can vary by region and specialty, and we confirm coverage during the initial assessment.
Our billing platform connects with your practice’s clinical and administrative systems. PracticeSuite includes extensive clearinghouse connectivity and works with common EHR and practice management setups so that clinical documentation and billing workflows flow together.
Yes. We provide a Business Associate Agreement (BAA) as part of our engagement and follow HIPAA requirements for handling Protected Health Information (PHI).
We primarily support primary care and behavioral health practices. Our services are best suited for small to mid-sized outpatient clinics.
We secure data by operating on nationally adopted healthcare platforms and applying HIPAA-aligned safeguards across our workflows. Credentialing activities are managed within HealthStream’s CredentialStream platform, revenue cycle operations are handled through PracticeSuite, and internal communication and collaboration run on Microsoft 365. Across these systems, we apply role-based access controls, encryption, audit logging, device compliance, and regular access reviews to help protect Protected Health Information (PHI) and reduce compliance risk.
Our pricing is based on the scope of services and practice needs:
  • Credentialing setup is billed as a one-time fee per provider and payer.
  • Credentialing maintenance is billed as a monthly fee to manage ongoing updates, re-credentialing, and payer follow-ups.
  • Medical billing (RCM) is billed as a monthly percentage of collections, with a minimum.
Final pricing is reviewed during the assessment to ensure alignment before moving forward.
We can begin onboarding shortly after agreements are signed. Credentialing and billing setup timelines vary based on payer requirements, practice readiness, and existing systems, and are reviewed during the initial assessment.